Office hours: 8:00am to 4:15pm Monday to Friday during term time.

Tel: 01366 728333 | Email: office@iceniacademy.org.uk

Stoke Road
Methwold
Thetford
Norfolk
IP26 4PE

Complaints
If you are unhappy about any aspect of your child’s education or experience at the academy, please make an appointment to see your child’s Personalised Learning Tutor (secondary) or the person best placed to deal with the issue. We would hope that discussing the matter with the Tutor (or the appropriate member of staff) should be enough to resolve the problem. If, however, you are still unhappy and wish to take the matter further you should follow the Complaints Procedure (found on our Policies page)

 

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