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Frequently Asked Questions

Frequently Asked Questions (FAQs)

We know that this unprecedented situation has created lots of questions for both parents/carers, our young people and our community more widely.  

In this section we will try and answer the questions we are most commonly asked.  

There are some answers that we do not yet know.  

As events change and things are clarified we will try and keep this section updated.

As per the government advice the academy is closed to almost all pupils.  The only exception is children of key workers where their job is critical to the COVID-19 response.  If you are able to keep your child at home you should.

Please note for those attending there is a limited lunchtime food service only.

The Local Authority (who provide most of the transport to school) has told us buses will continue to run for now but that this is under constant review.  When we hear more information we will update you.

Our catering partners, Chartwells, are committed to continuing to provide food for our young people who are eligible for free school meals.  They are preparing takeaway sandwiches which can be collected from the student entrance at 12 noon.

There are a wide range of subject specific resources on our website (click here) which are organised in to year groups and subjects.  In addition to that teachers are in the process of developing additional resources and we will be in touch with you about those.

As you will appreciate we are operating on a very small number of staff so we have not been able to print copies of these resources for all pupils.  Our focus in the short term is the pupils (who have parents involved in the COVID-19 response) who are currently in the academy.

Where a printed copy is absolutely needed (perhaps where there is no internet access etc) we will provide you with a paper copy as soon as we are able to.  Please email amy.staniforth@iceni.attrust.org.uk.  Thank you in advance for your patience with this.

In the coming days (or slightly longer depending on staffing) we will let you know how to get this work submitted to teachers.

We are expecting more information from the government in early April about exam results and we will be in contact with you when we know more.

No child should attend the academy unless the work of parents/carers is critical to the response to the COVID-19 crisis.  If you are able to keep your child at home you should do so.  Staying at home will save lives.

At the moment we are working with a very small group of staff and our priority has to be the safe day to day running to the academy.  As soon as we can we will start looking at the various refunds that need to be processed.